Shipping policy

Effective Date: (March 7, 2025)

Thank you for shopping with DIEME! Please review our shipping policy before placing your order.

1. Processing & Shipping Time
 • All orders are processed within 2-3  business days (excluding weekends and holidays).
 • Once processed, orders are shipped via USPS and typically arrive within 5-7 business days depending on your location.
 • Delays may occur due to high demand, holidays, or unforeseen circumstances.

2. Shipping Rates & Delivery Estimates
 • Shipping rates are calculated at checkout based on your location and selected shipping method.
 • We currently ship worldwide.

3. Order Tracking
 • Once your order ships, you will receive a confirmation email with tracking details.
 • Please allow 24-48 hours for tracking information to update.

4. Lost, Stolen, or Delayed Packages
 • Carpe Diem is not responsible for lost, stolen, or delayed packages once they are shipped.
 • If your package is marked as “delivered” but you haven’t received it, please contact the shipping carrier.
 • For further assistance, email us at carpediiiem.us@gmail.com.

5. Incorrect Shipping Information
 • Customers are responsible for providing the correct shipping address at checkout.
 • We are not liable for delays or losses due to incorrect or incomplete addresses.
 • If an order is returned to us due to an incorrect address, the customer is responsible for reshipping costs.

6. International Shipping (If Applicable)
 • International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer.
 • Delivery times for international orders vary depending on customs processing.

7. Changes & Cancellations
 • Once an order is placed, it cannot be modified or canceled. Please review your order before checkout.

8. Contact Us

If you have any questions regarding your order, feel free to contact us at:

📧 Email: carpediiiem.us@gmail.com